Concierge Services
More Than Just a Tour Guide
We go beyond guiding — we provide complete travel support to make your trip to Japan smooth, comfortable, and unforgettable. Here’s what we offer:
Hotel Reservations
Finding the right hotel is challenging, especially when considering: 1. City-to-city transfers with luggage 2. Convenience for walking around with small children 3. Proximity to train stations and attractions. I recommend hotels that perfectly match your needs and provide: 1. Location analysis and pros/cons 2. Family-friendly options (crib availability, etc.) 3. Station access maps and walking times.
Customers book directly at actual cost (no service fees). This personalized advice goes beyond what mass-market travel companies offer.
Shinkansen (Bullet Train) Tickets
Many visitors believe Shinkansen tickets are easily booked online. However, JR companies (JR Central, JR East, JR West, etc. ) each operate separate reservation systems, which can be confusing even for Japanese people and often takes time. We recommend these reliable options: • (covers multiple JR lines) **Transportation is customer’s responsibility.** I provide detailed booking information, route selection tips, and step-by-step guidance to ensure you get the right ticket smoothly without mistakes.
- JR SmartEX app (English available)
- JR Ticket Offices (Midori-no-madoguchi) with English support
- Online: japan-bullettrain.com(covers multiple JR lines)
Transportation is customer’s responsibility, but I provide detailed booking information, route selection tips, and step-by-step guidance to ensure you get the right ticket smoothly without mistakes.
Restaurant Bookings
Discovering authentic dining experiences—from Michelin-starred restaurants to local hidden gems—is challenging without insider knowledge of seasonal availability, language barriers, and reservation systems.
I provide personalized restaurant recommendations including:
- Menu translation and dietary restriction explanations
- Reservation requirements (online systems, phone-only, walk-in only)
- Optimal timing and location based on your itinerary
- Hidden gems avoiding tourist traps
Customers make reservations directly (or walk-in) at actual cost—no service fees.
This curated expertise ensures memorable meals beyond standard guidebook suggestions.
Gift & Souvenir Delivery
Shopping for souvenirs often results in heavy luggage that’s difficult to manage on your return journey.
I provide practical solutions including:
- Recommendations for nearby luggage forwarding services (takkyubin) to send suitcases ahead to the airport/hotel
- EMS (Japan Post international shipping) options for gifts and personal items to your home country
- Station luggage lockers and coin lockers locations
- Packing tips to consolidate purchases efficiently
Customers handle shipping payments directly at actual cost—no service fees.
This ensures stress-free travel home with lighter bags and precious souvenirs safely delivered.
Concierge Service Fee: ¥5,000～ per day
Includes ALL of the following:
- Shinkansen booking guidance & route planning
- Hotel recommendations with detailed analysis
- Restaurant reservations information & translation
- Luggage forwarding arrangements advice
- itinerary adjustments Service scope varies by complexity
Customer direct booking at actual cost (no markup)